How to apply or renew a Cameroon Passport in the UK in 2021

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Cameroon High Commission UK

The President of the Republic of Cameroon, HE Paul Biya on the 17th June 2021 signed Presidential Decree no. 2021/347 laying down the new passport application process in Cameroon and anywhere in the world.

All passport applications will now be enrolled and paid for online via https://www.passcam.cm

NEW CAMEROON PASSPORT APPLICATION PROCESS

Online Pre-Enrollment

  1. Applicants must connect to the pre-enrolment site https://www.passcam.cm to complete the pre-enrollment application.
  2. Pay the passport application fees by credit/debit card -or- Mobile Money. Note: There might be issues accepting some debit or credit cards. If you face this problem, an easier alternative may be to send money to someone in Cameroon to put in their mobile money account. Now during the payment process, you can instead use the mobile money account in Cameroon to complete the transaction.
  3. Book an appointment for physical enrolment at the Cameroon High Commission in London.

NB: – Note that an appointment made can only be changed ONCE (01 time) and is valid for a maximum of ten (10) days, after which, the appointment is cancelled.
It is your responsibility to ensure that you are fully available for the day and time of your chosen physical enrolment appointment.

ISSUES RELATED TO ONLINE PAYMENT

Please refer all pre-enrollment or online payment issues (including amending appointments) to the DGSN by email: contact@passcam.cm or call the Cameroon police at: 1500. For those abroad it will be easier dealing with DGSN by email.

Specify the problem & attach the below-listed elements:

  • Proof of Payment.
  • Application Number (PO-2021…) provided by SMS or Email.
  • The phone number for mobile payment.

Please note: Do not go to The High Commission without an online enrollment and appointment. The High Commission can only assist where an applicant has fully completed the online process, and uniquely on the day of the physical appointment.

Physical Enrolment at the High Commission in London

  • Only on the day and time of your chosen appointment, and on presentation of a printed pre-enrollment application form (containing a visible barcode and PO number).
  • All supporting documents will be cross-checked and certified against the originals presented. Note: Certification of documents at the High Commission in London is £5 CASH per document. 
  • Applicants’ personal data (photo, fingerprint & signature) will be collected at the Cameroon High Commission in London. No need to take pictures before coming.
  • A passport application receipt will be issued on completion.

Passport Application Decision

  • Applicants will receive an email or text notification from the Delegate of National Security on the decision of their passport application and collection thereof.
  • Passports are produced by the DGSN within 48 hours in Cameroon. It is worth noting that diaspora passports will take a bit longer because, after production, they need to be assembled and dispatched to various diplomatic missions.

Passport Collection at the High Commission in London

  1. Applicants will be contacted by text or email provided during the pre-enrollment stage when their passport is ready for collection in London. It is very important to enter the correct information during the pre-enrollment stage.
  2. Passports must be collected on presentation of an original receipt of application and proof of ID. Please note, there is the possibility of sending your receipt and a return special delivery envelope to the High Commission for your passport collection.
  3. Passports can also be collected by proxy, upon presentation of original receipt and a certified letter of authorization.

**Passport collection Times: Monday to Thursday, from 15:00pm to 16:00pm exclusively (service users will not be received outside of this collection hour)

Passport Fees

  1. The payment of stamp fees for the new biometric passport is payable ONLY to DGSN directly on their website (https://www.passcam.cm) at the time of your pre-enrollment exclusively.
  2. The only fees that will be charged at the High Commission are for certification/legalization of supporting documents £5 CASH/Document.
  3. The High commission only accepts payments in cash or by Postal order.

Passport Application Requirements

The validity of Cameroon Passports cannot be extended. Applicants are advised to request a renewal of their passports six (06) months before its expiry.

A. REQUIREMENTS

  1. Pre-enrollment application form (proof of payment receipt).
  2. Certified copy of birth certificate or birth certificate extract.
  3. Previous passport & photocopy of Data page(s).
  4. Certified photocopy of residence permit or entry visa.
  5. Certified copy of valid Cameroon National ID (CNI) or valid Consular Card.
  6. Certified copy of marriage certificate (applicable to married women opting for name change).
  7. Proof of profession or social status (e.g. contract of employment, student ID, letter from employer…)
  8. Police report or certified declaration of loss/theft (if applicable).
  9. Certified parental or legal guardian authorization (applicable to all applicants under the age of majority- 21 years of age).
    NB: * a certified photocopy of a marriage certificate will counteract the provision of a parental authorization for married minors**.

 

B. APPLICATION FOR A CHILD’S FIRST PASSPORT

    1. Pre-enrollment application form (proof of payment receipt).

Certified transcribed Cameroon Birth Certificate.

Certified copy of father and/or mother passport(s).

  • Certified copy of resident permit/Cameroon national ID or consular card (if applicable).
  • Certified parental or legal guardian authorization
    NB: Parents of Cameroonian children born outside of Cameroon are strongly encouraged to request a transcription of their child’s birth certificate into a Cameroon birth certificate, within three months of their birth.

 

 

 

 

 

 

 

 

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