How to renew your Cameroon Passport in the UK in 2021

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The President of the Republic of Cameroon, HE Paul Biya on the 17th June 2021 signed Presidential Decree no. 2021/347 laying down the new Cameroon passport application process in Cameroon and anywhere in the world.

All passport applications will now be enrolled and paid for online via https://www.passcam.cm

NEW CAMEROON PASSPORT APPLICATION PROCESS

Online Pre-Enrollment

  1. Applicants must connect to the pre-enrolment site PASSCAM (https://www.passcam.cm) to complete the pre-enrollment application.
  2. Pay the passport application fees by credit/debit card -or- Mobile Money.

Note: You MIGHT experience issues when paying by debit or credit card. If you face this problem, an alternative may be to send/transfer funds(the cost of the passport) into the Mobile Money account of someone you trust in Cameroon. This Mobile Money account can be used to complete the online transaction.

3. Book an appointment for physical enrolment at the Cameroon High Commission in London.

NB: – Note that an appointment made can only be changed ONCE (01 time) and is valid for a maximum of ten (10) days, after which, the appointment is cancelled.
It is your responsibility to ensure that you are fully available for the day and time of your chosen physical enrolment appointment.

ISSUES RELATED TO ONLINE PAYMENT

Please refer all pre-enrollment or online payment issues (including amending appointments) to the DGSN by email: contact@passcam.cm or call the Cameroon police at 1500. For those abroad, it will be easier to deal with DGSN by email.

Specify the problem & attach the below-listed elements:

  • Proof of Payment.
  • Application Number (PO-2021…) provided by SMS or Email.
  • The phone number for mobile payment.

Please note: Do not go to The High Commission without an online enrollment and appointment. The High Commission can only assist where an applicant has fully completed the online process, and uniquely on the day of the physical appointment.

Physical Enrolment at the High Commission in London

  • Present yourself at the Cameroon High Commission only on the day and time of your chosen appointment, with your printed pre-enrollment application form (containing a visible barcode and PO number).
  • All supporting documents will be cross-checked and certified against the originals presented. Note: Certification of documents is done at the High Commission in London and costs £5 CASH per document. 
  • Applicants’ personal data (photo, fingerprint & signature) will be collected at the Cameroon High Commission in London. No need to take pictures before coming.
  • A passport application receipt will be issued on completion.

Passport Application Decision

  • Applicants will receive an email or text notification from the Delegate of National Security on the decision of their passport application and collection thereof.
  • Passports are produced by the DGSN within 48 hours in Cameroon. It is worth noting that diaspora passports will take a bit longer because, after production, they need to be assembled and dispatched to various diplomatic missions.
Cameroon Passport - Cameroon High Commission UK
Cameroon High Commission London, UK

Cameroon Passport Fees

  1. The payment of stamp fees for the new biometric passport is payable ONLY to DGSN directly on their website (https://www.passcam.cm) at the time of your pre-enrollment exclusively and costs FCFA110,000.
  2. The only fees that will be charged at the High Commission are for certification/legalization of supporting documents £5 CASH/Document.
  3. The High commission only accepts payments in cash or by Postal order.

Cameroon Passport Application Requirements

The validity of Cameroon Passports cannot be extended. Applicants are advised to request a renewal of their passports six (06) months before its expiry.

A. REQUIREMENTS

  1. Pre-enrollment application form (proof of payment receipt).
  2. Certified copy of birth certificate or birth certificate extract.
  3. Previous passport & photocopy of the Data page(s).
  4. Certified photocopy of residence permit or entry visa.
  5. Certified copy of valid Cameroon National ID (CNI) or valid Consular Card.
  6. Certified copy of marriage certificate (applicable to married women opting for name change).
  7. Proof of profession or social status (e.g. contract of employment, student ID, letter from employer…)
  8. Police report or certified declaration of loss/theft (if applicable).
  9. Certified parental or legal guardian authorization (applicable to all applicants under the age of majority- 21 years of age).
    NB: * a certified photocopy of a marriage certificate will counteract the provision of parental authorization for married minors**.

Read Also: New Cameroon Passport Application Process – My Personal Experience

B. APPLICATION FOR A CHILD’S FIRST PASSPORT

  • Pre-enrollment application form (proof of payment receipt).
  • Certified transcribed Cameroon Birth Certificate.
  • Certified copy of father and/or mother passport(s).
  • Certified copy of resident permit/Cameroon national ID or consular card (if applicable).
  • Certified parental or legal guardian authorization
    NB: Parents of Cameroonian children born outside of Cameroon are strongly encouraged to request a transcription of their child’s birth certificate into a Cameroon birth certificate, within three months of their birth.

If in any doubt on the application process, refer to this video: How to apply for a Cameroon Passport

Cameroon Passport Collection at the High Commission, London

Collection of Cameroon Passport Notification from DGSN
Collection of Cameroon Passport Notification from DGSN
  1. After the completion of your passport production, you will be notified by email or text using the email provided during the pre-enrollment stage when your passport is ready for collection in London.
  2. You must present your original receipt and proof of ID to be eligible to collect your passport from the Cameroon High Commission in London.
  3. Your passport can also be collected by proxy (someone else) upon presentation of the original receipt and a certified letter of authorization.
  4. Also important to note, there is the possibility of remote collection. You will be sending your receipt and a return special delivery envelope to the High Commission for your passport collection.

**Passport collection Times: Monday to Thursday, from 15:00pm to 16:00pm exclusively (service users will not be received outside of this collection hour)

Have you applied for a Cameroon Passport in the UK? Let us hear your experience in the comment section.

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5 COMMENTS

  1. I missed my appointment date, how do i re-book another appointment to renew my passport at the Cameroon High Commission in London. Any suggestions please

  2. I follow the application procedures and paid. But i cant find the application again online. Each time i log in its a new application. I cant go further to get an appointment date, what do i do?

    • Hello Merlin, it’s unfortunate you are experiencing these issues. To apply for your passport, you need to login into the website https://www.passcam.cm for an online pre-enrollment procedure. Once in, you will be requested to choose to be notified by phone number or email address. A code will be sent to whichever option you choose. You will need this code to proceed to the pre-registration page. This code would permit you to re-login in case you didn’t complete the pre-registration process in one sitting. Please check the email you entered or the text message.

    • That’s weird and different from my experience. I started my application and didn’t complete it for quite a while, about 3 weeks. All I needed to do was to use the same login ;either email or phone number and it would automatically retrieve my application. You may want to email them using the email address on their website; I was told they are quite responsive.

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